Jacqueline meets the challenge of understanding and anticipating emotions in customer, employee or public interactions. It helps organizations improve the experience, prevent relationship risks, and guide decisions through emotional and predictive analysis.

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Users gain in clarity and foresight: Jacqueline allows them to better understand their interlocutors, to make more relevant decisions, to improve the quality of their relationships and to sustainably strengthen commitment and performance.

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• Emotional analysis of verbatims (customers, employees, social networks, surveys).
• Detection of weak signals to anticipate risks, tensions or opportunities.
• Predictive insights to guide decisions and adjust actions.
• Interactive dashboards with visualization of emotional dynamics.
• Customization by sector (HR, insurance, communication, customer relationship...).
• Respect for confidentiality & RGPD (anonymized and secure data).

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